Recent Posts

Equipment Usage

7/1/2022 (Permalink)

Commonly used equipment includes:

  • Air Movers: Used to accelerate air flow and evaporation of moisture from materials for restorative drying.
  • Dehumidifiers: Used to reduce moisture levels, accelerate the drying process in water restoration
  • Floor Drying System: These are high-pressure air mover mats, used during water restoration to dry hardwood floors. This system draws evaporated moisture out of damages areas and creates a vacuum seal on mats to move air from the subfloor to the surface.
  • Air Scrubbers: used for cleaning and controlling air quality in restorations.
  • Hygrometers: Moisture meters used to detect or monitor moisture in most building materials.
  • Submersible pumps: drains standing water from any surface - ideal for flooded basements, farm use, draining standing water from swimming pools, fountains, flooded basements, etc.
  • Extractors: usually used for water extraction from carpet and hard surfaces.

A successfully water damage restoration always begins once the standing water has been removed - though it may not be visible in puddles.  Nevertheless, there are specific methods used for each and every situation. 

Storm Prep Anytime

6/29/2022 (Permalink)

Choose at least two pre-planned places for your family to meet in case of an emergency. One should be right outside your home in case of a sudden emergency, such as fire. The other should be outside of your neighborhood in case you cannot return home or are asked to evacuate.

Hold evacuation drills at home, practice getting out of the house quickly and drive your planned evacuation route. The more you practice, the more confident you will be if you really need to evacuate.

Communication is a key component to your safety; make sure you have an out-of-town contact that will help your household reconnect after an emergency. Store an “In Case of Emergency” contact in your phone, have regular conversations about whom to text or call if you need help and where to go during and after an emergency.

Create a personalized plan and supply kit for your specific daily needs and responsibilities, taking into consideration any additional friends or family that may be included in your emergency plan, such as elderly neighbors or grandparents. Some key factors to consider when creating a supply list are: different ages within your household, medical and dietary needs including medications, children.

Protect Pipes Against The Freeze

6/1/2022 (Permalink)

Water damage during a winter storm usually happens when your pipes freeze. When water freezes, it turns into ice. As it turns into ice, the space that the water takes up in the pipe gets bigger. The bigger the expansion, the more pressure that is created inside the pipe. Some pipes may just get bent out of shape, but others will eventually break. Pipes that are most likely to freeze are those outside the home that are exposed to the cold air. Other vulnerable pipes are those indoors that don’t have access to heat, like those under your kitchen cabinets or in the garage.

How to Keep Pipes from Freezing

The best way to handle water damage is to do your best to prevent it from every happening. Although we have seen some pipes still burst even after precautions were taken, the damage that resulted was considerably less. You can’t always prevent things from happening, but you can always be prepared.

  • Insulate exposed and vulnerable pipes. You can do this by installing pipe sleeves or even wrapping the pipes with newspaper.
  • Keep the garage door closed to prevent cold air from coming in.
  • Allow warm air to circulate around the pipes by opening kitchen and bathroom cabinets.
  • Keep your home heated about 60 degrees Fahrenheit.
  • Keep an eye on the weather forecast. Are below freezing temperatures coming your way? If you notice that the weather is going to be getting a bit frigid start taking precautions now.

Our crews are available 24 hours a day, 7 days a week. SERVPRO of West Concord is available to help! We can be reached anytime at (925) 681-9093.

What's Makes SERVPRO West Concord Great

6/1/2022 (Permalink)

SERVPRO of West Concord provides each certified estimator with a kit that helps provide damage estimates during your homes initial inspection. This kit helps test fire and smoke residues on your home’s structure and contents to determine whether restoration through cleaning remains possible.

If you agree to allow SERVPRO to handle the fire restoration in your home, we work with your insurance adjuster to stay within your policy limits and keep you informed throughout the process. We can provide you with quality cleaning and restoration services that help limit any losses you might experience. If you have concerns about specific areas of your home or want special attention given to family heirlooms, make sure to let your on-site restoration supervisor know.

SERVPRO of West Concord technicians handle a variety of specialty fire restoration services that focus on electronics, art, collectibles, books, and other personal belongings. Even if we do not offer these services directly, we have a relationship with a sub-contractor who does. Full-service solutions you can count on while you direct your attention to keeping your family safe.

SERVPRO of West Concord provides quality fire damage solutions to customers throughout Concord and surrounding areas. Call today to begin work with a cleaning and restoration company that you can trust to deliver quality results. (925) 681-9093.

Common Causes For Commercial Fires

6/1/2022 (Permalink)

COMMON CAUSES OF COMMERCIAL FIRES

If you own a business or manage a building, fire protection should be among your primary concerns. There are many instances of commercial fires, so it is always best to be prepared with proper fire safety precautions. One of your best defenses against commercial fires is to understand and mitigate your risks.

Most Common Causes of Commercial Fires

Commercial fires are more common than you may think. It is always better to be prepared by knowing the common causes of most of these commercial fires. By knowing what may cause a commercial fire, your business can take proper precautions to prevent damage to your property.

Cooking Equipment

When you think of buildings with cooking equipment, restaurants probably come to mind first. However, any business that serves food is likely to have a kitchen area. Because of high cooking temperatures, flammable oils and grease, and the hectic nature of commercial kitchens, this is the single most common cause of commercial fires.

Cooking equipment is responsible for:

  • 65% of fires in healthcare facilities
  • 61% of fires in restaurants
  • 38% of fires in educational institutions
  • 29% of fires in office properties
  • 13% of fires in stores and mercantile properties

Heating Equipment

Depending on the climate, commercial buildings require heat to stay comfortable for several months of the year. As with other mechanical equipment, furnaces, boilers, and radiators are at risk of overheating. This, in turn, can lead to a fire.

Heating equipment is responsible for:

  • 14% of fires in industrial or manufacturing properties
  • 11% of fires in office properties
  • 9% of fires in restaurants
  • 5% of fires in healthcare facilities

Electrical & Lighting Equipment

All modern buildings feature electrical wiring behind the wall for light and power. Unfortunately, electricity carries inherent fire risk. Old or defective wiring, overloaded circuits, loose connections, faulty fuses, imbalanced electrical loads, and many other electrical or lighting problems can develop that lead to overheating or sparks that ignite a fire.

Electrical problems are responsible for:

  • 12% of fires in office properties
  • 10% of fires in stores and mercantile properties
  • 9% of fires in restaurants
  • 5% of fires in healthcare facilities

Smoking Materials

Lighted cigars, cigarettes, and other smoking materials can start fires if disposed of improperly. Fortunately, the rate of fires caused by smoking materials has decreased in recent years because of declining popularity and the introduction of “fire safe” cigarettes with reduced ignition strength. Still, smoking materials remain one of the top five most common causes of commercial fires.

Smoking materials are responsible for:

  • 9% of fires in office properties
  • 7% of fires in restaurants
  • 5% of fires in healthcare facilities

Intentional

An intentional fire is one that occurs as the result of the deliberate misuse of a heat source. Arson fits into this category, though to be considered arson, the fire starter must have malicious, criminal intent.

Intentional fire-starting is responsible for:

  • 36% of fires in educational institutions
  • 10% of fires in office properties
  • 6% of fires in healthcare facilities
  • 4% of fires in restaurants

In The Office Again, Know Fire Damage

5/31/2022 (Permalink)

Imagine this. You head off to work just like any other day, and about lunchtime, you get a call from your neighbor saying that there are several fire trucks in front of your house, and he thinks your home is on fire. You bolt out of the office as fast as you can, worrying terribly about your family all the way there. Luckily, the kids had gone off to school, and no one was home.

This is precisely what happened to one of our former customers. An electrical fired occurred while they were at work. Fortunately, the fire department arrived quickly and contained the fire to just the downstairs living room. What a complete nightmare to have a fire happen, and now your home is full of smoke, soot, and water and smells terrible.

Fire and Water Damage is our specialty.

House fires are more common than you may think. Some of these fires are contained quickly and extinguished by the homeowner, while others get much larger and do way more damage. Fire damage cleanup and restoration is our specialty and is something we see and deal with every day.

With this smaller electrical fire, there was not that much material that burned; it was mostly smoke and water damage. Our crews were able to clean and restore all of the homeowner's personal belongings onsite while cleaning and repairing the structure. It's often better to remove the contents to a safer environment while the house is being cleaned and repaired. We didn't need to do that in this case because there was not very much demolition needed or fire damage to the home.

Sometimes a fire does so much damage that the home or business is a total loss. Some fires cause so much damage that a complete demolition is required down to the frame and then rebuilt with all new building materials. Luckily, that's not the case for this family. They stayed with some of their family while we made it "Like it never even happened," to their home.

Commercial Fire Prevention

4/28/2022 (Permalink)

If your commercial property in West Concord, California, has experienced a fire, there are several reasons why you might want to board up structural damage or windows. In addition to keeping the external elements out of a building with fire damage, boarding up can also prevent additional losses due to looting and make the fire cleanup process easier. 

Most full-service restoration specialists offer boarding-up services. Here are four reasons to board-up after a fire.

1. There is still viable stock on the premises. If products that appear viable remain in the building, you should consider boarding up. These items may require assessment and cleaning and may not be fit for sale, but having them properly processed rather than stolen can be helpful for insurance purposes.

2. You want to protect electronics and other valuables. Depending on the extent of the fire damage, you may be able to restore some electronics or other valuable property to working condition. Loss can be far more expensive than restoration or covered replacement.

3. You need to keep out the elements. If the structure of your property has sustained extensive damage, you should try to keep the elements out. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.

4. You want to limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to restore these materials to a pre-fire condition.

Talk to restoration experts at SERVPRO of West Concord, about whether boarding up is a good strategy for preventing loss and limiting damage after a fire. Your major concern is likely to be how to recover from fire damage as quickly and completely as possible. Preventing looting and exposure to the elements can make fire cleanup more successful. Don’t hesitate to call us (925) 681-9093.

Restoration Storm In Minutes

4/28/2022 (Permalink)

Storm damage knows no schedule. We respond 24/7/365 to meet residential and commercial customers' cleanup and restoration needs. Whether it be water damage from a flash flood, roof and window damage from wind and hail, or a fire from a lightning strike, SERVPRO of West Concord has the trained personnel and specialized equipment to handle any size job. 

We have the technology, the equipment, and the expertise to handle any size disaster, anytime, and anywhere. Our team is ready to mobilize and start the cleanup and restoration process 24/7. Our large loss services are much like our small scale restoration services, just more extensive and capable. Large loss recovery services include:

  • Water Damage Restoration- Whether from a natural flood or broken water pipes, we can extract the water, dry the damaged area, clean up the mess, and restore your water damaged property quickly and efficiently.
  • Fire Damage Restoration- We have the equipment and resources to handle even the largest of fires. We have the expertise to clean up the fire and smoke and restore any damage to the property. SERVPRO has decades of experience removing smoke odor and fire damage. 
  • Commercial Mold Remediation- Mold can happen slowly or quickly after a devastating flood or sewer backup. Our team has the knowledge and training in mold remediation to ensure mold spores are removed safely and effectively.
  • Commercial Cleanup- Our team can provide deep cleaning for facilities that have suffered a viral outbreak, like the recent Coronavirus outbreak. We can also clean up after sewer backups, vandalism, or just from normal wear and tear. 
  • Storm Damage Restoration- Major storms like tornadoes and hurricanes can bring substantial damage to businesses and homes through flooding, fires, wind damage, and more. Our commercial restoration team is prepared and ready to be on the scene should a major disaster strike. 

Time is of the Essence 

The quicker you call us, the less secondary damage may occur. The faster we respond, the less amount of business interruption will occur. There's never a convenient time for fire, water, or storm damage to strike your business. We understand that business downtime means lost revenue and no productivity. We'll arrive fast and work diligently to get your business back up and running as quickly as possible. 

Our Commitment to the Customer

So when an emergency arises in your home or business, give us a call, and we'll be there fast with the help you need. Our goal is to be "faster to any disaster" meeting our customer's needs. We are here to help make it "Like it never even happened." 

We're only a call away! Faster to any size disaster. This is not just another tag line for SERVPRO—it is a commitment to be there when you need them most. If you should suffer a fire, water, storm, or mold damage, give SERVPRO of West Concord a call for a fast response to any and every disaster.

House Fires

4/28/2022 (Permalink)

Time is of the Essence 

The quicker you call us, the less secondary damage may occur. The faster we respond, the less amount of business interruption will occur. There's never a convenient time for fire, water, or storm damage to strike your business. We understand that business downtime means lost revenue and no productivity. We'll arrive fast and work diligently to get your business back up and running as quickly as possible. 

Our Commitment to the Customer

So when an emergency arises in your home or business, give us a call, and we'll be there fast with the help you need. Our goal is to be "faster to any disaster" meeting our customer's needs. We are here to help make it "Like it never even happened." 

We're only a call away! Faster to any size disaster. This is not just another tag line for SERVPRO—it is a commitment to be there when you need them most. If you should suffer a fire, water, storm, or mold damage, give SERVPRO of West Concord a call for a fast response to any and every disaster.

Imagine this. You head off to work just like any other day, and about lunchtime, you get a call from your neighbor saying that there are several fire trucks in front of your house, and he thinks your home is on fire. You bolt out of the office as fast as you can, worrying terribly about your family all the way there. Luckily, the kids had gone off to school, and no one was home.

This is precisely what happened to one of our former customers. An electrical fired occurred while they were at work. Fortunately, the fire department arrived quickly and contained the fire to just the downstairs living room. What a complete nightmare to have a fire happen, and now your home is full of smoke, soot, and water and smells terrible.

Fire and Water Damage is our specialty.

House fires are more common than you may think. Some of these fires are contained quickly and extinguished by the homeowner, while others get much larger and do way more damage. Fire damage cleanup and restoration is our specialty and is something we see and deal with every day.

With this smaller electrical fire, there was not that much material that burned; it was mostly smoke and water damage. Our crews were able to clean and restore all of the homeowner's personal belongings onsite while cleaning and repairing the structure. It's often better to remove the contents to a safer environment while the house is being cleaned and repaired. We didn't need to do that in this case because there was not very much demolition needed or fire damage to the home.

Sometimes a fire does so much damage that the home or business is a total loss. Some fires cause so much damage that a complete demolition is required down to the frame and then rebuilt with all new building materials. Luckily, that's not the case for this family. They stayed with some of their family while we made it "Like it never even happened," to their home.

Preparing for a Disaster

4/28/2022 (Permalink)

Every business owner knows about risk; after all, starting a business is a risk in and of itself. Yet many business owners fail to consider the real possibility that they could be affected by disaster at any time, often when they least expect it. In fact, many commercial properties in the area have had water damages, which have negatively impacted businesses in several ways.

  1. Electronics can be destroyed. It’s no secret that water and electricity don’t mix, so it shouldn’t be a surprise that any affected electronics will likely be either faulty or unusable. Depending on your company’s reliance on technology, this can be an expensive blow to your operations. If you have important files, be sure to regularly back them up.
  2. Important documents can be ruined. Although most businesses have switched to digital records, we’ve found that many still have paper documents lying around the office. Unless you’ve already scanned these documents, water can cause documents to deteriorate and become effectively useless. Fortunately, our team has the ability to preserve wet documents, depending on the amount of damage.
  3. Mold can begin growing. Mold can be a major problem for any business. It can cause health issues, structural damage, and damage to your furniture and belongings. If water damage isn’t addressed quickly and thoroughly, it can encourage mold growth, which can occur in as quickly as 24-48 hours.

Water damage can do a number on your business, which is why it’s important you’re prepared if and when it occurs. If you do have water damage, you need to call professionals immediately. Our team at SERVPRO of West Concord is always available at 925-681-9093.