Recent Posts

5 Steps To Take Care of Mold Damage

8/31/2022 (Permalink)

Why should you worry about mold or mildew in your building? Over time some mold may cause structural damage to wood along with damage to furnishings and finishes. Use the following tips to help prevent mold or mildew growth in your business.

#1: Clean Out the Refrigerator

It can be difficult to keep track of shared refrigerators. Some people will always remember to clear out their leftovers, others won’t. Old food storage containers are a perfect breeding ground for mold and mildew. Over time, it can travel to the shelving and even outside the refrigerator. Consider instituting an office refrigerator policy. If something is left in the fridge by a certain time each week, it goes in the garbage.

#2: Look for and Repair Leaks

Leaks from plumbing, windows, roofs, and more can lead to significant water damage in your business as well as an increased risk of mold growth. If you aren’t regularly inspecting your property, it’s easy for these leaks to go unchecked until they create a larger, more costly problem. Watch for telltale signs of a leak such as lower water pressure; wet spots on the floors, ceilings, or walls; and condensation around window sills and in attic spaces.

#3: Keep It Clean

It’s easy for anyone to get caught up in work and let clutter take over his or her workspace. However, clutter creates lots of hiding spots for crumbs and dust, which are both great food sources for mold. Make sure to clear the clutter and wipe down hard surfaces regularly. Make sure to promptly clean all spills as well. Clean and sanitize break rooms and bathrooms frequently. Both rooms provide ample opportunity for mold and mildew growth. These rooms should be cleaned at least weekly depending on how regularly people use each room.

#4: Clean out Trash Cans

While you might switch out the liners regularly, can you remember the last time you washed out the trash cans? It’s easy for bits of food and condensation to sneak beneath liners into the can, which is all mold needs to grow. Try washing out office wastebaskets about once a month to prevent growth.

#5: Take Care of Your HVAC System

Your HVAC system can quickly distribute mold spores throughout your building if there is a problem. Make sure your HVAC system receives regular inspections. Sometimes moisture condenses inside air ducts or leaks drip onto ducts from ceiling tiles, which can lead to growth inside the ducts. Make sure to keep the HVAC drip pans clean and unobstructed. Additionally, replace your filters as needed.

Save Those Contents

8/26/2022 (Permalink)

Saving Your Belongings

Once our SERVPRO professionals arrive at your home or business, always in properly marked SERVPRO vehicles and uniforms, we can get to work on mitigation techniques designed to preserve your property and its contents. Processes like pack-outs remove the at-risk furniture and contents from your property to our secured warehouse.

Pack-outs provide a safe place for their storage and specialized attention until it is time to return them to your fully restored home. Separating the two gives us a better opportunity to clean and restore the structure. During their time with our Contents Department, individual items get cleaned, disinfected, and deodorized to be ready for their return to the property.

Our crews hand wrap and protect every large item, such as furniture, tables, chairs, and artwork. Smaller items are sorted and put into boxes. For inventory purposes, we photograph and label each item packed out and removed, and organize these pictures and labels in our proprietary software to keep track of your items during the entire process accurately.

What Steps To Take After A House Fire

8/26/2022 (Permalink)

A house fire is traumatic event that can certainly leave you with a mix of emotions. You’ll be nervous, worried, scared, upset, wondering what to do next, and just how to do it.  First things first…take a deep breath, try to relax, and know that everything will be more than fine. Ultimately you need to make sure that your family is safe and sound. Once you can confirm that, then you can tackle the recovery process of your home and belongings.

We’ve compiled a list of five things that you should do and be aware of after a fire.  This way, you can approach the rebuilding of your home in a cool, calm, and collected manner!

(1) Review with the authorities and the professionals as to when it is safe to enter the home after the fire.  The fire department will make sure that the fire is completely extinguished and then will go through their precautionary measures in order to deem the area ‘safe’.

(2) Know who to contact. First, contact any family members to let them know of the occurrence and the fact that you are safe. Review, and then contact your insurance company. A clean-up team, such as SERVPRO should also be one of the first calls made.  We can efficiently and professionally get you back into your home – it will be "Like it never even happened."

(3) Get the fire report. Typically coming to you from the fire department, this correspondence will review the facts of the fire – the home structure, the area of the fire, as well as the time and date. In some cities and towns, you may need to call the fire department directly in order to get a copy of this report.

(4) Make sure to secure your property.  If you are not securing the property, you could potentially be making a bad situation into a terrible one – your home could be robbed of its remaining property, or, in some cases, another individual could be injured on the property (becoming your responsibility). You can ask the authorities and emergency services on the best methods in securing what is yours.

(5) Begin the clean-up process. Interior and exterior clean-up will most certainly be required, and more often than not there is damage that you cannot locate with the naked eye.  That said, you should definitely hire a professional service like SERVPRO to do a thorough cleaning of all areas and of all soot, smoke, and odor.

Who Are Your Gonna Call For Mold, SERVPRO

7/26/2022 (Permalink)

Mold colonization can be a dangerous and threatening situation for homes, especially when the situation goes unchecked and unresolved. While you might not necessarily believe that you need the services of professional mold remediation technicians like our SERVPRO team, there are many reasons that you might reconsider. The first of these is how quickly this situation can get out of control if allowed to grow and spread unabated. Without addressing the underlying cause of the colonies, they can continue to grow and thrive unchallenged.

Our SERVPRO professionals have advanced training and education in the remediation of mold damage from West Concord homes through the IICRC. This continual coursework ensures that we can provide our customers with technicians that have the confidence and expertise to address even widespread mold concerns immediately. Once we have arrived at your address, we can begin to assessing the full scope of the damage and working with our production management leadership to determine the best recovery solution for the property.

Our strategies for colony removal vary depending on the material hosting an organism and where the mold has gotten discovered within the property. How severe this colonization has become also plays a role in the best solution for removing it. Lighter presences, for example, can often get remedied by the application of our efficient antimicrobial spray. This product can kill off the spores spreading within the material, effectively starving out the entire hyphae and eliminating the organism.

The remediation professionals of our SERVPRO team also have effective strategies for removing more deeply rooted organisms spreading throughout your property. If you’ve noticed mold growth in your home or business call us at SERVPRO of West Concord at (925) 681-9093.

What Kind Of Water Types Are There

7/22/2022 (Permalink)

When your home or business suffers water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals, and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water:

  • Shut off water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.

Damage from Contaminated Water:

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not use household fans to dry the structure; air flow could spread contaminates.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

Can Water Damage Affect The Business?

7/19/2022 (Permalink)

Every business owner knows about risk; after all, starting a business is a risk in and of itself. Yet many business owners fail to consider the real possibility that they could be affected by disaster at any time, often when they least expect it. In fact, many commercial properties in the area have had water damages, which have negatively impacted businesses in several ways.

  1. Electronics can be destroyed. It’s no secret that water and electricity don’t mix, so it shouldn’t be a surprise that any affected electronics will likely be either faulty or unusable. Depending on your company’s reliance on technology, this can be an expensive blow to your operations. If you have important files, be sure to regularly back them up.
  2. Important documents can be ruined. Although most businesses have switched to digital records, we’ve found that many still have paper documents lying around the office. Unless you’ve already scanned these documents, water can cause documents to deteriorate and become effectively useless. Fortunately, our team has the ability to preserve wet documents, depending on the amount of damage.
  3. Mold can begin growing. Mold can be a major problem for any business. It can cause health issues, structural damage, and damage to your furniture and belongings. If water damage isn’t addressed quickly and thoroughly, it can encourage mold growth, which can occur in as quickly as 24-48 hours.

Water damage can do a number on your business, which is why it’s important you’re prepared if and when it occurs. If you do have water damage, you need to call professionals immediately. Our team at SERVPRO of West Concord is always available at 925-681-9093.

Taking One Day At A Time With Your Business Against COVID

7/19/2022 (Permalink)

COVID-19 has hit multiple businesses in many different ways. Some are slowly beginning to re-open, while others have closed their doors for good. Here at SERVPRO of West Concord, we are committed to getting your business as clean as possible. The first step to keeping you safe, is to keep our workers safe as well. Before we clean your infected or possibly infected area, we ensure that each of workers are wearing the following:

-Facial protection (at minimum a N-95 respirator)

-Nitrile gloves

-Protective eye wear

After we are properly equipped with the required gear, we move on to the next step, the cleaning process. When dealing with a virus like COVID-19, it is crucial to pay extra attention and be thorough with our procedures. 

Some materials cannot be cleaned with detergent and water without being damaged. Cleaning methods typically used on water sensitive materials such as vacuuming or dry sponging would not be capable of removing enough soil and residue to be effective. Carpets can be sanitized with SERVPROXIDE, and other porous materials like rugs, upholstered items, and draperies can be wet cleaned using a Hot Water Extraction and rinse method. 

ServpOXIDE is a hospital-grade disinfectant that has demonstrated effectiveness against similar viruses like SARS-CoV-2. It is EPA-approved, and proper PPE use is of the utmost importance. 

All tools and supplies are properly cleaned and disinfected to ensure there is no potential contamination to other parts of the structure. 

We want your business to be back on its feet in no time, trust us with your cleaning precaution needs. Please call us at (925) 681-9093 to answer any of your COVID-19 cleaning related questions. 

Board Up That For Business or Home

7/14/2022 (Permalink)

If your commercial property in West Concord, California, has experienced a fire, there are several reasons why you might want to board up structural damage or windows. In addition to keeping the external elements out of a building with fire damage, boarding up can also prevent additional losses due to looting and make the fire cleanup process easier. 

Most full-service restoration specialists offer boarding-up services. Here are four reasons to board-up after a fire.

1. There is still viable stock on the premises. If products that appear viable remain in the building, you should consider boarding up. These items may require assessment and cleaning and may not be fit for sale, but having them properly processed rather than stolen can be helpful for insurance purposes.

2. You want to protect electronics and other valuables. Depending on the extent of the fire damage, you may be able to restore some electronics or other valuable property to working condition. Loss can be far more expensive than restoration or covered replacement.

3. You need to keep out the elements. If the structure of your property has sustained extensive damage, you should try to keep the elements out. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.

4. You want to limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to restore these materials to a pre-fire condition.

Talk to restoration experts at SERVPRO of West Concord, about whether boarding up is a good strategy for preventing loss and limiting damage after a fire. Your major concern is likely to be how to recover from fire damage as quickly and completely as possible. Preventing looting and exposure to the elements can make fire cleanup more successful. Don’t hesitate to call us (925) 681-9093.

Dryer Vents

7/13/2022 (Permalink)

Home dryer fires can cost millions of dollars in property loss and can even cause injury or death. To reduce the risk of these fires happening in your home, SERVPRO of West Concord can help clean dryer vents and ducts that may have lint buildup. For more information on cleaning dryer vents, contact SERVPRO of West Concord at 925-681-9093.

Clothes Dryer Safety Tips

A leading cause of dryer fires in homes is the lack of dryer maintenance. Homeowners are reminded to take the following precautions:


  • Follow the manufacturer’s instructions regarding the safe use of the dryer.
  • Inspect and clean the lint screen after each load of laundry. The build-up of lint can lead to a fire. Regularly remove lint from metal ducts and exhaust vents. The inside of the dryer cabinet should be cleaned as per manufacturer’s instructions.
  • Regularly inspect the air exhaust to ensure it is not restricted and the outdoor vent flap opens when the dryer is operating.
  • Turn the dryer off if you leave home or when you go to bed.
  • Keep the area around the dryer clear of items that can burn.
  • Install a carbon monoxide alarm in your home if using a natural gas or propane dryer.
  • Ensure there are working smoke alarms on every storey of the home and outside all sleeping areas.

Do Not:

  • Overload the dryer.
  • Exhaust the dryer indoors.
  • Dry materials or fabrics that have been saturated by chemicals, oils or gasoline (e.g. mops and towels and cloths saturated with wax, flammable solvents or vegetable oils). Even after washing, these substances can start a fire during the drying cycle.
  • Dry natural or synthetic rubber, rubber-coated sneakers, galoshes, foam pillows or any garment with foam padding (e.g. blouses with shoulder pads, bras, bicycle shorts)
  • Dry garments that have been cleaned with dry-cleaning fluid.
  • Use a dryer without a lint filter, or with a lint filter that is loose, damaged or clogged.

Source: Ontario Ministry of Community Safety & Correctional Services

Making Your Business Disaster Free

7/8/2022 (Permalink)

Many businesses are not prepared to respond to a man-made or natural disaster. Statistics show that, of the businesses that close because of a disaster, at least one in four never reopens. Small businesses are particularly at risk because they may have all of their operations concentrated in one location that is damaged or destroyed. That is why disaster planning is a critical part of every business’ operational objectives.

SERVPRO of West Concord is an experienced specialist in the mitigation and restoration of commercial properties of all shapes and sizes. We have a long history of dealing with business interruptions and working expediently to get these businesses back up and operating quickly.

Water extraction, humidity control, emergency power, document drying, emergency lighting, electronics cleaning, textile cleaning, temporary power, temporary fencing are among the services that SERVPRO of West Concord can handle to help get a business under control and secured.

Being a leader in the commercial restoration industry requires a lot more than simply drying a building. It revolves around putting in place the right strategy for getting the business back up and running as quickly as possible. The longer a business is offline due to an emergency the more customers they stand to lose to competitors.

SERVPRO of West Concord provides an Emergency Response Profile (ERP) as a FREE service. This ERP is a concise and individual report that puts all the information in one place that a business needs in case of a disaster. Contact SERVPRO of West Concord to schedule for your free visit and report that places all the information you will need in one booklet, binder, or flash drive to help you get the help you need when you need it.