Recent Posts

Another Day At The Office? No, Not Really.

11/7/2020 (Permalink)

Imagine this. You head off to work just like any other day, and about lunchtime, you get a call from your neighbor saying that there are several fire trucks in front of your house, and he thinks your home is on fire. You bolt out of the office as fast as you can, worrying terribly about your family all the way there. Luckily, the kids had gone off to school, and no one was home.

This is precisely what happened to one of our former customers. An electrical fired occurred while they were at work. Fortunately, the fire department arrived quickly and contained the fire to just the downstairs living room. What a complete nightmare to have a fire happen, and now your home is full of smoke, soot, and water and smells terrible.

Fire and Water Damage is our specialty.

House fires are more common than you may think. Some of these fires are contained quickly and extinguished by the homeowner, while others get much larger and do way more damage. Fire damage cleanup and restoration is our specialty and is something we see and deal with every day.

With this smaller electrical fire, there was not that much material that burned; it was mostly smoke and water damage. Our crews were able to clean and restore all of the homeowner's personal belongings onsite while cleaning and repairing the structure. It's often better to remove the contents to a safer environment while the house is being cleaned and repaired. We didn't need to do that in this case because there was not very much demolition needed or fire damage to the home.

Sometimes a fire does so much damage that the home or business is a total loss. Some fires cause so much damage that a complete demolition is required down to the frame and then rebuilt with all new building materials. Luckily, that's not the case for this family. They stayed with some of their family while we made it "Like it never even happened," to their home.

I had a dishwasher leak, what do I do?

11/4/2020 (Permalink)

Our dishwashers are an appliance we depend on every single day.  They simplify our lives and they are something most families in San Diego use day in and day out. But like most appliances, they need a little bit of TLC to continue to function properly.

It all starts with dishwasher installation. If your dishwasher is not installed correctly, this is where major issues can begin.  And sometimes, due to the way the dishwasher is installed, you may not know a slow leak is occurring.

If your appliance hose cracks or loosens, hundreds of gallons of water can be seeping into your floors and walls.

Our certified technicians are on-call 24/7/365 to extract water for you, place drying equipment, and walk you through the entire process

Prepare in Advance for Severe Weather

11/3/2020 (Permalink)

It is difficult to know if a storm that is forecasted to move through an area will be severe enough to cause damage before it arrives. Storms—as well as the damage they cause—can vary wildly, which is why we always recommend taking an approach grounded in advanced preparation to remain as safe as possible.

By taking steps to protect your home, you can be certain that no matter what type of storm moves through your area, you are as protected as possible.

Be as Protected as Possible From Storms

Prepare your home as much as possible. Though the nature of storm damage might seem erratic, by doing some preparation work in advance to protect your property, you can ensure you are taking the right steps to mitigate any possible damages. Trimming back any dead or overhanging trees is a great start, as is securing any objects that could possibly become loose during a storm. Many homeowners also have whole-home generators installed, allowing for utility usage if your power is out.

Create a family communications plan. When your family is all at home when severe weather is forecasted to come through the area, you can move as a group to your designated sheltering area and be certain you are all safe. However, if a storm catches one or more of your family members while they are out and about, it is important to have a communications plan so you can check in and be certain that everyone is safe.

Make sure your emergency kit is stocked. The best thing you can do to be prepared for any emergency is to have an emergency kit in your home, and storms are no exception. Your emergency kit can house everything your family might need, both during the storm and after the fact. Items like flashlights, batteries, first aid supplies, food and water are all good to keep on-hand just in case.

Consider getting a weather radio. Having cell phones has made it much easier to receive emergency weather alerts no matter where you are, but in case of severe weather, it is always good to have a backup such as a weather radio. Storms can cause power outages and even knock out cell towers, so having a weather radio that is either powered by replaceable batteries or a manual system is smart.

Doing What You Can to Reduce Your Fire Risk at Home

11/3/2020 (Permalink)

There will never be a good time to experience a house fire, but never experiencing one at all is certainly preferred. Practicing prevention can go a long way in reducing the likelihood that you will experience a house fire. It only takes 30 seconds for a fire to spread through the home and cause serious damages, but by preventing them altogether, you can keep your household significantly safer.

Reducing your overall risk profile is so important to your safety when it comes to house fires. By making sure your home is equipped with safety features, your family is prepared and you are practicing good habits, you can mitigate a fire’s likelihood and impact.

How You Can Reduce Your Household Fire Risk

Check your smoke detectors. Smoke detectors are always the first step in improving your household fire safety, as they will be the thing that notifies you if a fire has started. Be sure to do a monthly test to make sure they are operational, and keep track of when they were installed so you know when to replace the unit altogether.

Create a fire escape plan. Making sure that your family members feel comfortable escaping your home quickly in case of a fire is so important. Fire escapes should be done in under two minutes to avoid dangerous smoke inhalation. By drafting a solid plan and practicing it often, you can be certain that everyone will know exactly what to do.

Limit your fire risks. Practicing good fire safety habits on a daily basis can really add up, as you are reducing the chances that a fire can even start. Simple things, like not running cords under rugs, always attending to open flames and avoiding using frayed wires, will go a long way in ensuring your home will not be impacted by a fire to begin with.

Keep a fire extinguisher handy. Fire extinguishers are so important for having nearby while using any open flame. Though it is important to only use a fire extinguisher when the fire is small and contained, having one nearby can be the difference between a small flare-up and a large-scale house fire that causes significant damage.

Why is Professional Commercial Restoration Cleaning so Important?

11/3/2020 (Permalink)

Professional commercial restoration cleaning is among the most vital services available to owners of commercial property. Let’s face it, most commercial properties get a lot of wear and tear over the years, especially multifamily housing units and office complexes. Why is professional commercial restoration cleaning so important? You’re about to find out!

What Can Go Wrong, and Why You’ll Need a Professional Commercial Restoration Cleaning Service

There’s a lot that can go wrong with a commercial structure, especially if it’s an older one. Commercial buildings can be damaged by mold, water, fire, or most unfortunate of all, a sewage backup. You hear about that kind of stuff happening all the time, but most people never think that it could actually happen to their own properties. Unfortunately, it can, and as time goes on, the chances of experiencing at least one of the preceding types of damage rises steeply.

At this point, you might be thinking that you still won’t need a professional commercial restoration cleaning service because you’re on top of everything and confident that you can prevent any such damage. While confidence is great, you’re going to need something more than a little bravado to fall back on.

Fire is spontaneous, you never know when or how one might start, especially since it might not even start in your building at all. For example, say you did everything right, you bought a bunch of smoke detectors, had them installed, check them regularly, and replace the batteries. What happens if the owner of the building next to you didn’t do any of that stuff? What if that owner doesn’t have any functioning smoke detectors in their building and they have an ancient electrical system? The building will burn and it’ll probably set your building on fire too because they’re so close together, that’s what’s going to happen.

Now consider this, after paying a professional plumber to inspect and maintain the pipes in your building for several years, there’s a flood. No one has any control over flooding, it just happens, and always at the most inopportune time, it would seem.


11/2/2020 (Permalink)

#1 IICRC Certified Professionals

The IICRC is the leading, independent, non-profit, certification, and standard-setting body in the cleaning, inspection, and restoration industry. When choosing water damage, mold remediation, and fire and smoke restoration company, be sure to ask if they are properly accredited.

We Can Handle Any Disaster

 Not only can we handle any size disaster, but we can also handle almost any type of emergency.

Our highly trained crews and fully equipped warehouse of equipment and materials are ready 24/7 365 to respond to your disaster. If you've just experienced a fire in your home, we can help you. If your business only suffered from massive flooding, we've got the tools and experience to help. If your basement flooded and your suffering from water and mold damage, we can help. We can handle fire damage, smoke damage, mold damage, water damage, storm damage, and more.

Give the Residential and Commercial Restoration and Cleaning Pros a Call

If your home or business should suffer from mold damage, water damage, or fire damage, give the restoration and cleaning pros at SERVPRO of West Concord.

Whether it's in the middle of the night, a holiday, or on the weekend, we are willing and ready to assist you in your damage cleanup and restoration. No job is too small, and no job is too big

Reasons To Call SERVPRO Today

11/2/2020 (Permalink)

Ready for Any Emergency 24/7

A disaster can strike at any time and any day, which is why SERVPRO of West Concord is ready to answer your call 24/7. With water damage, time is of the essence, and it’s essential to start the process of removing the water quickly before it can cause further damage or lead to mold growth. We realize that every water damage situation is an emergency, which is why they are ready to help out whether it’s day or night. 

Advanced Equipment

SERVPRO has treatments and techniques with over 50 years of experience and 50 years of learning the best techniques and the right procedures for cleaning and restoring business and homes from fire and water damage.

Along with the best treatments and techniques come some of the most advanced equipment in the industry. Trust and reliability and excellent results come from 50 years of experience dealing with every disaster imaginable. 

Contact the Damage Restoration Pros Who Are Faster to Any Disaster

The pros at SERVPRO of West Concord are here to help make it “Like it never even happened,” if one of those disasters comes your way. They’re only a call away! Faster to any size disaster.

Leading The Way in Storm Damage Restoration

11/2/2020 (Permalink)

Storm damage knows no schedule. We respond 24/7/365 to meet residential and commercial customers' cleanup and restoration needs. Whether it be water damage from a flash flood, roof and window damage from wind and hail, or a fire from a lightning strike, SERVPRO of West Concord has the trained personnel and specialized equipment to handle any size job. 

We have the technology, the equipment, and the expertise to handle any size disaster, anytime, and anywhere. Our team is ready to mobilize and start the cleanup and restoration process 24/7. Our large loss services are much like our small scale restoration services, just more extensive and capable. Large loss recovery services include:

  • Water Damage Restoration - Whether from a natural flood or broken water pipes, we can extract the water, dry the damaged area, clean up the mess, and restore your water damaged property quickly and efficiently.
  • Fire Damage Restoration - We have the equipment and resources to handle even the largest of fires. We have the expertise to clean up the fire and smoke and restore any damage to the property. SERVPRO has decades of experience removing smoke odor and fire damage. 
  • Commercial Mold Remediation - Mold can happen slowly or quickly after a devastating flood or sewer backup. Our team has the knowledge and training in mold remediation to ensure mold spores are removed safely and effectively.
  • Commercial Cleanup - Our team can provide deep cleaning for facilities that have suffered a viral outbreak, like the recent Coronavirus outbreak. We can also clean up after sewer backups, vandalism, or just from normal wear and tear. 
  • Storm Damage Restoration - Major storms like tornadoes and hurricanes can bring substantial damage to businesses and homes through flooding, fires, wind damage, and more. Our commercial restoration team is prepared and ready to be on the scene should a major disaster strike. 

Time is of the Essence 

The quicker you call us, the less secondary damage may occur. The faster we respond, the less amount of business interruption will occur. There's never a convenient time for fire, water, or storm damage to strike your business. We understand that business downtime means lost revenue and no productivity. We'll arrive fast and work diligently to get your business back up and running as quickly as possible. 

Our Commitment to the Customer

So when an emergency arises in your home or business, give us a call, and we'll be there fast with the help you need. Our goal is to be "faster to any disaster" meeting our customer's needs. We are here to help make it "Like it never even happened." 

We're only a call away! Faster to any size disaster. This is not just another tag line for SERVPRO—it is a commitment to be there when you need them most. If you should suffer a fire, water, storm, or mold damage, give SERVPRO of West Concord a call for a fast response to any and every disaster.

Don't Allow Water To Destroy Your Home or Business

10/30/2020 (Permalink)

Water Damage Comes With Many Restoration Challenges

There are a lot of things that require restoration when water damage happens to a home or a commercial property. Depending on the amount of damage caused, a water damage restoration project could include the removal and offsite storage of furniture and computer and other equipment, the cleaning and deodorization and restoration of water damaged furniture, and document and photograph drying and restoration.

The type of water involved in the damage also informs the direction a water damage repair will take. For instance, water contaminated by a sewage spill will need to be treated differently than water damage caused by a leaking faucet.

We have the specialty training and state-of-the-art equipment to respond to any size and type of water damage emergency!

Different categories of water damage

10/30/2020 (Permalink)

When you call SERVPRO asking for help with a water damage emergency, you'll probably have one of our office assistants ask you if you know what caused the water damage.  One of the reasons why is it's important for us to have as many details as possible, so our crews know what equipment to bring and how to handle the damage. For example, did you know there are different categories of water?  Most people only know of one.

The first.  Category 1 water is "clean" water, and is like fresh water from a supply line, for example. The second category, grey water, consists of water from dishwashers, washing
machines. The last category, commonly referred to as black water (Category 3), is the most dangerous. You can become seriously ill if you ingest this category of water. It consists
of raw sewage and pesticides. Black water consists of fungi, bacteria, and viruses. It is
imperative that you contact professionals to handle this kind of water.  We have the
proper protective equipment, training, and experience needed to safely disinfect, and treat
the affected area.