Recent Why SERVPRO Posts

When The Mold Storm Is A Foot

11/21/2022 (Permalink)

Mold colonization can be a dangerous and threatening situation for homes, especially when the situation goes unchecked and unresolved. While you might not necessarily believe that you need the services of professional mold remediation technicians like our SERVPRO team, there are many reasons that you might reconsider. The first of these is how quickly this situation can get out of control if allowed to grow and spread unabated. Without addressing the underlying cause of the colonies, they can continue to grow and thrive unchallenged.

Our SERVPRO professionals have advanced training and education in the remediation of mold damage from West Concord homes through the IICRC. This continual coursework ensures that we can provide our customers with technicians that have the confidence and expertise to address even widespread mold concerns immediately. Once we have arrived at your address, we can begin to assessing the full scope of the damage and working with our production management leadership to determine the best recovery solution for the property.

Our strategies for colony removal vary depending on the material hosting an organism and where the mold has gotten discovered within the property. How severe this colonization has become also plays a role in the best solution for removing it. Lighter presences, for example, can often get remedied by the application of our efficient antimicrobial spray. This product can kill off the spores spreading within the material, effectively starving out the entire hyphae and eliminating the organism.

The remediation professionals of our SERVPRO team also have effective strategies for removing more deeply rooted organisms spreading throughout your property. If you’ve noticed mold growth in your home or business call us at SERVPRO of West Concord at (925) 681-9093.

When Drying Equipment Is Used

11/21/2022 (Permalink)

Commonly used equipment includes:

  • Air Movers: Used to accelerate air flow and evaporation of moisture from materials for restorative drying.
  • Dehumidifiers: Used to reduce moisture levels, accelerate the drying process in water restoration
  • Floor Drying System: These are high-pressure air mover mats, used during water restoration to dry hardwood floors. This system draws evaporated moisture out of damages areas and creates a vacuum seal on mats to move air from the subfloor to the surface.
  • Air Scrubbers: used for cleaning and controlling air quality in restorations.
  • Hygrometers: Moisture meters used to detect or monitor moisture in most building materials.
  • Submersible pumps: drains standing water from any surface - ideal for flooded basements, farm use, draining standing water from swimming pools, fountains, flooded basements, etc.
  • Extractors: usually used for water extraction from carpet and hard surfaces.

A successfully water damage restoration always begins once the standing water has been removed - though it may not be visible in puddles.  Nevertheless, there are specific methods used for each and every situation. 

The Best Restoration Company

11/11/2022 (Permalink)

SERVPRO of West Concord provides each certified estimator with a kit that helps provide damage estimates during your homes initial inspection. This kit helps test fire and smoke residues on your home’s structure and contents to determine whether restoration through cleaning remains possible.

If you agree to allow SERVPRO to handle the fire restoration in your home, we work with your insurance adjuster to stay within your policy limits and keep you informed throughout the process. We can provide you with quality cleaning and restoration services that help limit any losses you might experience. If you have concerns about specific areas of your home or want special attention given to family heirlooms, make sure to let your on-site restoration supervisor know.

SERVPRO of West Concord technicians handle a variety of specialty fire restoration services that focus on electronics, art, collectibles, books, and other personal belongings. Even if we do not offer these services directly, we have a relationship with a sub-contractor who does. Full-service solutions you can count on while you direct your attention to keeping your family safe.

SERVPRO of West Concord provides quality fire damage solutions to customers throughout Concord and surrounding areas. Call today to begin work with a cleaning and restoration company that you can trust to deliver quality results. (925) 681-9093.

Why Choosing SERVPRO Matters?

11/4/2022 (Permalink)

#1 IICRC Certified Professionals

The IICRC is the leading, independent, non-profit, certification, and standard-setting body in the cleaning, inspection, and restoration industry. When choosing water damage, mold remediation, and fire and smoke restoration company, be sure to ask if they are properly accredited.

We Can Handle Any Disaster

 Not only can we handle any size disaster, but we can also handle almost any type of emergency.

Our highly trained crews and fully equipped warehouse of equipment and materials are ready 24/7 365 to respond to your disaster. If you've just experienced a fire in your home, we can help you. If your business only suffered from massive flooding, we've got the tools and experience to help. If your basement flooded and your suffering from water and mold damage, we can help. We can handle fire damage, smoke damage, mold damage, water damage, storm damage, and more.

Give the Residential and Commercial Restoration and Cleaning Pros a Call

If your home or business should suffer from mold damage, water damage, or fire damage, give the restoration and cleaning pros at SERVPRO of West Concord.

Whether it's in the middle of the night, a holiday, or on the weekend, we are willing and ready to assist you in your damage cleanup and restoration. No job is too small, and no job is too big

Advanced Ways To Get Rid Of Mold

11/3/2022 (Permalink)

Mold colonization can be a dangerous and threatening situation for homes, especially when the situation goes unchecked and unresolved. While you might not necessarily believe that you need the services of professional mold remediation technicians like our SERVPRO team, there are many reasons that you might reconsider. The first of these is how quickly this situation can get out of control if allowed to grow and spread unabated. Without addressing the underlying cause of the colonies, they can continue to grow and thrive unchallenged.

Our SERVPRO professionals have advanced training and education in the remediation of mold damage from West Concord homes through the IICRC. This continual coursework ensures that we can provide our customers with technicians that have the confidence and expertise to address even widespread mold concerns immediately. Once we have arrived at your address, we can begin to assessing the full scope of the damage and working with our production management leadership to determine the best recovery solution for the property.

Our strategies for colony removal vary depending on the material hosting an organism and where the mold has gotten discovered within the property. How severe this colonization has become also plays a role in the best solution for removing it. Lighter presences, for example, can often get remedied by the application of our efficient antimicrobial spray. This product can kill off the spores spreading within the material, effectively starving out the entire hyphae and eliminating the organism.

The remediation professionals of our SERVPRO team also have effective strategies for removing more deeply rooted organisms spreading throughout your property. If you’ve noticed mold growth in your home or business call us at SERVPRO of West Concord at (925) 681-9093.

Helpful Tips With Water Damage

11/3/2022 (Permalink)

Using the right tools and equipment makes a massive difference during water damage restoration. The goal is to minimize damage and return your property to its preloss state through water extraction, cleaning, dehumidification, deodorization, and mold remediation. To achieve all that, we perform thorough restoration procedures in your West Concord home.

Our SERVPRO technicians move, and block boxes, appliances, and furniture and other items within your water damaged West Concord property. The reason as to why we remove the items such as papers, rugs, curtains, and books from the floor is to lower the possibility to transferring stains. Once the site is clear and accessible, it is time to extract water from the area. Depending on the type of surface and the amount of water, our SERVPRO technicians may decide to use a portable extractor or submersible pumps. When working on hard surfaces, we make use of a squeegee attachment. This step is crucial since it reduces the drying time and limits the development of furniture stains and rust.

To effectively dry the site, we have to introduce a balanced drying system. We can set up air movers and dehumidifiers to speed up the drying process. Where necessary, we ventilate the inside of the ceiling and wall cavities and appropriately position dehumidifiers to absorb excess water vapor. It is the role of our SERVPRO technicians to continuously monitor the site and take the relative humidity and moisture content readings.

Category Flood Water Types

11/3/2022 (Permalink)

Flooding is a normal part of our lives, so cleaning up from water in our homes is a regular occurrence for residents and restoration services. Performing a water cleanup in West Concord takes much more than just a large Water-Vac and a push broom. SERVPRO of West Concord have to identify the category of water that floods a home to determine the cleaning method and what precautions they need to take to keep our technicians and the homeowners safe.

Category One is Clean Water. It does not contain waste products. Burst pipes, leaking faucets, and some failing appliances are the usual sources of clean water. Natural disasters can damage roofs and expose homes to rain and snow. This category presents minimal health risks during removal and requires no special requirements for cleanup. If the water flowed over the soil before entering the home, however, it is not considered clean water. As a caveat, if rainwater intruding through the attic soaks through insulation and items, it is not clean water. 
 
Category Two is Gray Water. It is water that was used but does not contain human waste. This category includes water from an overflowing washer that drops detergent-filled water on the floor. An overflowing toilet with no solid waste also is included in this category. Gray water is not a vector for spreading disease, but people can become sick by touching it, drinking it, or walking through it without protective footwear. Carpet soaked in gray water needs thorough cleaning for restoration and furniture needs to be sprayed or wiped down with an anti-bacterial cleaner. 
 
Category Three is Black Water. This unsanitary water often contains human waste and presents a health threat to anyone who comes in contact with it. SERVPRO technicians wear protective gear while removing it from each home. Before starting removal, our teams also spray the surfaces with anti-bacterial and anti-fungal cleaners to reduce the risk. They treat all floodwater as black water since it is impossible to know what it traveled through before it entered a home. Team leaders dispose of carpets soaked in Black Water and only recommend attempting to clean high-value rugs since technicians can lift them from the floor and soaked them in a biocide solution that kills all living organisms. 

SERVPRO cannot emphasize enough the need for grappling with floods differently than from a water line leak. Safety first, and we are proud to help our neighbors. If you’re dealing with flooding don’t hesitate to give SERVPRO of West Concord a call. (925) 681- 9093

What Steps To Consider For the Right Fire Restoration

11/3/2022 (Permalink)

SERVPRO of West Concord provides each certified estimator with a kit that helps provide damage estimates during your homes initial inspection. This kit helps test fire and smoke residues on your home’s structure and contents to determine whether restoration through cleaning remains possible.

If you agree to allow SERVPRO to handle the fire restoration in your home, we work with your insurance adjuster to stay within your policy limits and keep you informed throughout the process. We can provide you with quality cleaning and restoration services that help limit any losses you might experience. If you have concerns about specific areas of your home or want special attention given to family heirlooms, make sure to let your on-site restoration supervisor know.

SERVPRO of West Concord technicians handle a variety of specialty fire restoration services that focus on electronics, art, collectibles, books, and other personal belongings. Even if we do not offer these services directly, we have a relationship with a sub-contractor who does. Full-service solutions you can count on while you direct your attention to keeping your family safe.

SERVPRO of West Concord provides quality fire damage solutions to customers throughout Concord and surrounding areas. Call today to begin work with a cleaning and restoration company that you can trust to deliver quality results. (925) 681-9093.

What Makes SERVPRO of Danville Different?

10/19/2022 (Permalink)

SERVPRO of West Concord provides each certified estimator with a kit that helps provide damage estimates during your homes initial inspection. This kit helps test fire and smoke residues on your home’s structure and contents to determine whether restoration through cleaning remains possible.

If you agree to allow SERVPRO to handle the fire restoration in your home, we work with your insurance adjuster to stay within your policy limits and keep you informed throughout the process. We can provide you with quality cleaning and restoration services that help limit any losses you might experience. If you have concerns about specific areas of your home or want special attention given to family heirlooms, make sure to let your on-site restoration supervisor know.

SERVPRO of West Concord technicians handle a variety of specialty fire restoration services that focus on electronics, art, collectibles, books, and other personal belongings. Even if we do not offer these services directly, we have a relationship with a sub-contractor who does. Full-service solutions you can count on while you direct your attention to keeping your family safe.

SERVPRO of West Concord provides quality fire damage solutions to customers throughout Concord and surrounding areas. Call today to begin work with a cleaning and restoration company that you can trust to deliver quality results. (925) 681-9093.

Who Are Your Gonna Call For Mold, SERVPRO

7/26/2022 (Permalink)

Mold colonization can be a dangerous and threatening situation for homes, especially when the situation goes unchecked and unresolved. While you might not necessarily believe that you need the services of professional mold remediation technicians like our SERVPRO team, there are many reasons that you might reconsider. The first of these is how quickly this situation can get out of control if allowed to grow and spread unabated. Without addressing the underlying cause of the colonies, they can continue to grow and thrive unchallenged.

Our SERVPRO professionals have advanced training and education in the remediation of mold damage from West Concord homes through the IICRC. This continual coursework ensures that we can provide our customers with technicians that have the confidence and expertise to address even widespread mold concerns immediately. Once we have arrived at your address, we can begin to assessing the full scope of the damage and working with our production management leadership to determine the best recovery solution for the property.

Our strategies for colony removal vary depending on the material hosting an organism and where the mold has gotten discovered within the property. How severe this colonization has become also plays a role in the best solution for removing it. Lighter presences, for example, can often get remedied by the application of our efficient antimicrobial spray. This product can kill off the spores spreading within the material, effectively starving out the entire hyphae and eliminating the organism.

The remediation professionals of our SERVPRO team also have effective strategies for removing more deeply rooted organisms spreading throughout your property. If you’ve noticed mold growth in your home or business call us at SERVPRO of West Concord at (925) 681-9093.

Equipment Usage

7/1/2022 (Permalink)

Commonly used equipment includes:

  • Air Movers: Used to accelerate air flow and evaporation of moisture from materials for restorative drying.
  • Dehumidifiers: Used to reduce moisture levels, accelerate the drying process in water restoration
  • Floor Drying System: These are high-pressure air mover mats, used during water restoration to dry hardwood floors. This system draws evaporated moisture out of damages areas and creates a vacuum seal on mats to move air from the subfloor to the surface.
  • Air Scrubbers: used for cleaning and controlling air quality in restorations.
  • Hygrometers: Moisture meters used to detect or monitor moisture in most building materials.
  • Submersible pumps: drains standing water from any surface - ideal for flooded basements, farm use, draining standing water from swimming pools, fountains, flooded basements, etc.
  • Extractors: usually used for water extraction from carpet and hard surfaces.

A successfully water damage restoration always begins once the standing water has been removed - though it may not be visible in puddles.  Nevertheless, there are specific methods used for each and every situation. 

What's Makes SERVPRO West Concord Great

6/1/2022 (Permalink)

SERVPRO of West Concord provides each certified estimator with a kit that helps provide damage estimates during your homes initial inspection. This kit helps test fire and smoke residues on your home’s structure and contents to determine whether restoration through cleaning remains possible.

If you agree to allow SERVPRO to handle the fire restoration in your home, we work with your insurance adjuster to stay within your policy limits and keep you informed throughout the process. We can provide you with quality cleaning and restoration services that help limit any losses you might experience. If you have concerns about specific areas of your home or want special attention given to family heirlooms, make sure to let your on-site restoration supervisor know.

SERVPRO of West Concord technicians handle a variety of specialty fire restoration services that focus on electronics, art, collectibles, books, and other personal belongings. Even if we do not offer these services directly, we have a relationship with a sub-contractor who does. Full-service solutions you can count on while you direct your attention to keeping your family safe.

SERVPRO of West Concord provides quality fire damage solutions to customers throughout Concord and surrounding areas. Call today to begin work with a cleaning and restoration company that you can trust to deliver quality results. (925) 681-9093.

Why SERVPRO Is The Best Restoration Co.

11/9/2021 (Permalink)

SERVPRO of West Concord provides each certified estimator with a kit that helps provide damage estimates during your homes initial inspection. This kit helps test fire and smoke residues on your home’s structure and contents to determine whether restoration through cleaning remains possible.

If you agree to allow SERVPRO to handle the fire restoration in your home, we work with your insurance adjuster to stay within your policy limits and keep you informed throughout the process. We can provide you with quality cleaning and restoration services that help limit any losses you might experience. If you have concerns about specific areas of your home or want special attention given to family heirlooms, make sure to let your on-site restoration supervisor know.

SERVPRO of West Concord technicians handle a variety of specialty fire restoration services that focus on electronics, art, collectibles, books, and other personal belongings. Even if we do not offer these services directly, we have a relationship with a sub-contractor who does. Full-service solutions you can count on while you direct your attention to keeping your family safe.

SERVPRO of West Concord provides quality fire damage solutions to customers throughout Concord and surrounding areas. Call today to begin work with a cleaning and restoration company that you can trust to deliver quality results. (925) 681-9093.

What’s Used On The Jobsite

11/9/2021 (Permalink)

Commonly used equipment includes:

  • Air Movers: Used to accelerate air flow and evaporation of moisture from materials for restorative drying.
  • Dehumidifiers: Used to reduce moisture levels, accelerate the drying process in water restoration
  • Floor Drying System: These are high-pressure air mover mats, used during water restoration to dry hardwood floors. This system draws evaporated moisture out of damages areas and creates a vacuum seal on mats to move air from the subfloor to the surface.
  • Air Scrubbers: used for cleaning and controlling air quality in restorations.
  • Hygrometers: Moisture meters used to detect or monitor moisture in most building materials.
  • Submersible pumps: drains standing water from any surface - ideal for flooded basements, farm use, draining standing water from swimming pools, fountains, flooded basements, etc.
  • Extractors: usually used for water extraction from carpet and hard surfaces.

A successfully water damage restoration always begins once the standing water has been removed - though it may not be visible in puddles.  Nevertheless, there are specific methods used for each and every situation. 

Drying Equipment Used For Water Damage Restoration

10/21/2021 (Permalink)

Commonly used equipment includes:

  • Air Movers: Used to accelerate air flow and evaporation of moisture from materials for restorative drying.
  • Dehumidifiers: Used to reduce moisture levels, accelerate the drying process in water restoration
  • Floor Drying System: These are high-pressure air mover mats, used during water restoration to dry hardwood floors. This system draws evaporated moisture out of damages areas and creates a vacuum seal on mats to move air from the subfloor to the surface.
  • Air Scrubbers: used for cleaning and controlling air quality in restorations.
  • Hygrometers: Moisture meters used to detect or monitor moisture in most building materials.
  • Submersible pumps: drains standing water from any surface - ideal for flooded basements, farm use, draining standing water from swimming pools, fountains, flooded basements, etc.
  • Extractors: usually used for water extraction from carpet and hard surfaces.

A successfully water damage restoration always begins once the standing water has been removed - though it may not be visible in puddles.  Nevertheless, there are specific methods used for each and every situation. 

Choosing The Right Fire Restoration Company For You

10/21/2021 (Permalink)

SERVPRO of West Concord provides each certified estimator with a kit that helps provide damage estimates during your homes initial inspection. This kit helps test fire and smoke residues on your home’s structure and contents to determine whether restoration through cleaning remains possible.

If you agree to allow SERVPRO to handle the fire restoration in your home, we work with your insurance adjuster to stay within your policy limits and keep you informed throughout the process. We can provide you with quality cleaning and restoration services that help limit any losses you might experience. If you have concerns about specific areas of your home or want special attention given to family heirlooms, make sure to let your on-site restoration supervisor know.

SERVPRO of West Concord technicians handle a variety of specialty fire restoration services that focus on electronics, art, collectibles, books, and other personal belongings. Even if we do not offer these services directly, we have a relationship with a sub-contractor who does. Full-service solutions you can count on while you direct your attention to keeping your family safe.

SERVPRO of West Concord provides quality fire damage solutions to customers throughout Concord and surrounding areas. Call today to begin work with a cleaning and restoration company that you can trust to deliver quality results. (925) 681-9093.

Crime Cleanup-Biohazard

10/13/2021 (Permalink)

SERVPRO knows biohazard cleanup can be a stressful and demanding process that requires trained professionals to work long hours and be subjected to a range of catastrophic circumstances.  Biohazard cleanup is NOT the same as a standard cleaning company or janitorial service. Crime scene cleanup is a term applied to forensic cleanup of blood, bodily fluids, and other potentially infectious materials.  It is also referred to as biohazard remediation because crime scenes are only a portion of the situations in which biohazard cleaning is needed. SERVPRO provides biohazard remediation and recovery services for many biohazard situations.  These include the following:

  • Coronavirus - viral pathogen.
  • Sewage backups.
  • Crime scene cleanup.
  • Natural death cleanup.
  • Suicide cleanup.
  • Homicide cleanup.
  • Accident cleanup.
  • Blood cleanup.
  • Hoarding scenes.

The job of a biohazard cleaner is to thoroughly cleansanitizedisinfect, and deodorize the site where a crime, natural death, suicide, homicide, trauma, or accident occurred.  It is important to understand each service offered and the differences between them:

  • Cleaning removes food and other types of soil from a surface such as a countertop or a plate. 
  • Sanitizing reduces the number of pathogens on that clean surface to safe levels.  It is meant to reduce, not kill, the occurrence and growth of bacteria, viruses, and fungi.
  • Disinfecting a surface will “kill” the microscopic organisms.
  • Sterilizing is the process of making something free from bacteria or other living microorganisms.
  • Deodorizing is to remove or conceal an unpleasant smell.

Cleaning alone will always positively contribute to the health of occupants because allergens (a substance that cause health effects) and microorganisms (a microscopic organism, especially a bacterium, virus, or fungus) are removed from surfaces.  There is still a risk of cross-contamination because the solutions and the cleaning tools used could be spreading disease.

Sanitizing reduces the number of bacteria present by 99.9 percent but it does nothing about viruses and fungus.  Sanitizing is better than cleaning alone, however, the reduction of pathogen populations on environmental surfaces is exponentially better when you disinfect.

Disinfecting is the process of killing (inactivating) harmful and objectionable bacteria, and other microorganisms (pathogenic) by various agents such as chemicals, heat, ultraviolet light, ultrasonic waves, or radiation. Disinfection is usually considered a 99+% kill compared to sterilization that generally attains 100% kill.

Sterilizing is the removal of 100% of the organisms.

Services! Services! We Got Them!

10/13/2021 (Permalink)

SERVPRO is on call and available 24 hours day/7 days a week to respond to your emergency.  We specialize in fire and water restoration services along with mold remediation, but we also provide so many other services.  Here are just a few of the services we can provide: 

  • Odor Removal
  • Trauma & Crime Scene Cleanup
  • Carpet and Upholstery Cleaning
  • Biohazard Cleanup
  • COVID Cleaning
  • Commercial Cleaning Services
  • Board-Up Services

SERVPRO works closely with many large and small insurance companies, property management companies, and government entities.  We also have experience working in:

  • Small Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Manufacturing & Industrial
  • Government/Military

 Call Us Today!

SERVPRO is on call 24-hours a day to respond to residential and commercial property damage emergencies. Our highly trained technicians have the experience and equipment to mitigate property damage. Call us today. We’ll restore your property and make it “Like it never even happened.”  

Smelly Carpet? Oh no!

10/13/2021 (Permalink)

Moisture or dampness

Sometimes, moisture can get underneath the carpet and carpet pad, leading to musty odors.

This moisture can come from humidity, spills or potted plants that drip onto the carpeting.

A flood can also cause carpet odor, such as when a finished basement floods during a rainstorm.

If not addressed properly, continued moisture exposure can cause mold and mildew to grow under the carpet padding. Not only will it increase the smell, it also creates a health risk.

Pet odor

When pets use the carpet as a bathroom, the smell can really linger.

Even after a carpet cleaning, the smell of pet urine may return. This is due to the gases released by the bacteria that are digesting the urine. If any of the urine remains in the rug fibers, it will continue to smell.

The same is true for vomit, another common problem associated with pets and carpeting.

These bacteria are activated by water, which is why the smell may intensify after a thorough cleaning.

Dry carpet cleaning treatments or treatments that use enzymatic odor removal products are the best solution for eliminating pet smells. Enzymes are particularly effective because they attack the bacteria, thus eliminating the source of the smell.

Cigarette smoke

If a smoker lives in the home, the carpet can collect the cigarette smoke odor.

While the homeowners may not notice the stench because they live with it, visitors or someone who purchases the home will definitely notice the smoke smell.

A professional carpet cleaner may be able to remove the smell, but if the smoking was excessive, a carpet deodorizer may not be enough, and the carpeting may need to be replaced.

Old age

Carpeting is made from fibers. Over time, those fibers break down. When the carpet begins to smell old, there is little that can be done.

Carpet cleaning cannot take the old, musty smell from carpet. This is when it simply needs to be replaced.

In addition to the smell, old carpet starts to release dust, which can contribute to indoor allergies.

Food and drink spills

Food and drinks that spill onto carpet can lead to odors.

Like pet smells, these organic products attract bacteria. As the bacteria break down, they release smelly gasses. Again, professional carpet cleaning is the best solution to remove the smell.

Once you find the source of your carpet odor, you can decide on the best treatment. For organic smells like pet odors or food spills, consider two professional cleanings to thoroughly remove the bacteria.

Why Choose SERVPRO?

10/13/2021 (Permalink)

#1 IICRC Certified Professionals

The IICRC is the leading, independent, non-profit, certification, and standard-setting body in the cleaning, inspection, and restoration industry. When choosing water damage, mold remediation, and fire and smoke restoration company, be sure to ask if they are properly accredited.

We Can Handle Any Disaster

 Not only can we handle any size disaster, but we can also handle almost any type of emergency.

Our highly trained crews and fully equipped warehouse of equipment and materials are ready 24/7 365 to respond to your disaster. If you've just experienced a fire in your home, we can help you. If your business only suffered from massive flooding, we've got the tools and experience to help. If your basement flooded and your suffering from water and mold damage, we can help. We can handle fire damage, smoke damage, mold damage, water damage, storm damage, and more.

Give the Residential and Commercial Restoration and Cleaning Pros a Call

If your home or business should suffer from mold damage, water damage, or fire damage, give the restoration and cleaning pros at SERVPRO of West Concord.

Whether it's in the middle of the night, a holiday, or on the weekend, we are willing and ready to assist you in your damage cleanup and restoration. No job is too small, and no job is too big

Why Does My Carpet Smell?

7/28/2021 (Permalink)

Moisture or dampness

Sometimes, moisture can get underneath the carpet and carpet pad, leading to musty odors.

This moisture can come from humidity, spills or potted plants that drip onto the carpeting.

A flood can also cause carpet odor, such as when a finished basement floods during a rainstorm.

If not addressed properly, continued moisture exposure can cause mold and mildew to grow under the carpet padding. Not only will it increase the smell, it also creates a health risk.

Pet odor

When pets use the carpet as a bathroom, the smell can really linger.

Even after a carpet cleaning, the smell of pet urine may return. This is due to the gases released by the bacteria that are digesting the urine. If any of the urine remains in the rug fibers, it will continue to smell.

The same is true for vomit, another common problem associated with pets and carpeting.

These bacteria are activated by water, which is why the smell may intensify after a thorough cleaning.

Dry carpet cleaning treatments or treatments that use enzymatic odor removal products are the best solution for eliminating pet smells. Enzymes are particularly effective because they attack the bacteria, thus eliminating the source of the smell.

Cigarette smoke

If a smoker lives in the home, the carpet can collect the cigarette smoke odor.

While the homeowners may not notice the stench because they live with it, visitors or someone who purchases the home will definitely notice the smoke smell.

A professional carpet cleaner may be able to remove the smell, but if the smoking was excessive, a carpet deodorizer may not be enough, and the carpeting may need to be replaced.

Old age

Carpeting is made from fibers. Over time, those fibers break down. When the carpet begins to smell old, there is little that can be done.

Carpet cleaning cannot take the old, musty smell from carpet. This is when it simply needs to be replaced.

In addition to the smell, old carpet starts to release dust, which can contribute to indoor allergies.

Food and drink spills

Food and drinks that spill onto carpet can lead to odors.

Like pet smells, these organic products attract bacteria. As the bacteria break down, they release smelly gasses. Again, professional carpet cleaning is the best solution to remove the smell.

Once you find the source of your carpet odor, you can decide on the best treatment. For organic smells like pet odors or food spills, consider two professional cleanings to thoroughly remove the bacteria.

SERVPRO Can Provide So Many Services

6/9/2021 (Permalink)

SERVPRO is on call and available 24 hours day/7 days a week to respond to your emergency.  We specialize in fire and water restoration services along with mold remediation, but we also provide so many other services.  Here are just a few of the services we can provide: 

  • Odor Removal
  • Trauma & Crime Scene Cleanup
  • Carpet and Upholstery Cleaning
  • Biohazard Cleanup
  • COVID Cleaning
  • Commercial Cleaning Services
  • Board-Up Services

SERVPRO works closely with many large and small insurance companies, property management companies, and government entities.  We also have experience working in:

  • Small Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Manufacturing & Industrial
  • Government/Military

 Call Us Today!

SERVPRO is on call 24-hours a day to respond to residential and commercial property damage emergencies. Our highly trained technicians have the experience and equipment to mitigate property damage. Call us today. We’ll restore your property and make it “Like it never even happened.”  

Biohazard remediation; also known as crime scene cleanup

5/20/2021 (Permalink)

SERVPRO knows biohazard cleanup can be a stressful and demanding process that requires trained professionals to work long hours and be subjected to a range of catastrophic circumstances.  Biohazard cleanup is NOT the same as a standard cleaning company or janitorial service. Crime scene cleanup is a term applied to forensic cleanup of blood, bodily fluids, and other potentially infectious materials.  It is also referred to as biohazard remediation because crime scenes are only a portion of the situations in which biohazard cleaning is needed. SERVPRO provides biohazard remediation and recovery services for many biohazard situations.  These include the following:

  • Coronavirus - viral pathogen.
  • Sewage backups.
  • Crime scene cleanup.
  • Natural death cleanup.
  • Suicide cleanup.
  • Homicide cleanup.
  • Accident cleanup.
  • Blood cleanup.
  • Hoarding scenes.

The job of a biohazard cleaner is to thoroughly cleansanitizedisinfect, and deodorize the site where a crime, natural death, suicide, homicide, trauma, or accident occurred.  It is important to understand each service offered and the differences between them:

  • Cleaning removes food and other types of soil from a surface such as a countertop or a plate. 
  • Sanitizing reduces the number of pathogens on that clean surface to safe levels.  It is meant to reduce, not kill, the occurrence and growth of bacteria, viruses, and fungi.
  • Disinfecting a surface will “kill” the microscopic organisms.
  • Sterilizing is the process of making something free from bacteria or other living microorganisms.
  • Deodorizing is to remove or conceal an unpleasant smell.

Cleaning alone will always positively contribute to the health of occupants because allergens (a substance that causes an allergic reaction) and microorganisms (a microscopic organism, especially a bacterium, virus, or fungus) are removed from surfaces.  There is still a risk of cross-contamination because the solutions and the cleaning tools used could be spreading disease.

Sanitizing reduces the number of bacteria present by 99.9 percent but it does nothing about viruses and fungus.  Sanitizing is better than cleaning alone, however, the reduction of pathogen populations on environmental surfaces is exponentially better when you disinfect.

Disinfecting is the process of killing (inactivating) harmful and objectionable bacteria, and other microorganisms (pathogenic) by various agents such as chemicals, heat, ultraviolet light, ultrasonic waves, or radiation. Disinfection is usually considered a 99+% kill compared to sterilization that generally attains 100% kill.

Sterilizing is the removal of 100% of the organisms.

Why SERVPRO

11/2/2020 (Permalink)

#1 IICRC Certified Professionals

The IICRC is the leading, independent, non-profit, certification, and standard-setting body in the cleaning, inspection, and restoration industry. When choosing water damage, mold remediation, and fire and smoke restoration company, be sure to ask if they are properly accredited.

We Can Handle Any Disaster

 Not only can we handle any size disaster, but we can also handle almost any type of emergency.

Our highly trained crews and fully equipped warehouse of equipment and materials are ready 24/7 365 to respond to your disaster. If you've just experienced a fire in your home, we can help you. If your business only suffered from massive flooding, we've got the tools and experience to help. If your basement flooded and your suffering from water and mold damage, we can help. We can handle fire damage, smoke damage, mold damage, water damage, storm damage, and more.

Give the Residential and Commercial Restoration and Cleaning Pros a Call

If your home or business should suffer from mold damage, water damage, or fire damage, give the restoration and cleaning pros at SERVPRO of West Concord.

Whether it's in the middle of the night, a holiday, or on the weekend, we are willing and ready to assist you in your damage cleanup and restoration. No job is too small, and no job is too big

Reasons To Call SERVPRO Today

11/2/2020 (Permalink)

Ready for Any Emergency 24/7

A disaster can strike at any time and any day, which is why SERVPRO of West Concord is ready to answer your call 24/7. With water damage, time is of the essence, and it’s essential to start the process of removing the water quickly before it can cause further damage or lead to mold growth. We realize that every water damage situation is an emergency, which is why they are ready to help out whether it’s day or night. 

Advanced Equipment

SERVPRO has treatments and techniques with over 50 years of experience and 50 years of learning the best techniques and the right procedures for cleaning and restoring business and homes from fire and water damage.

Along with the best treatments and techniques come some of the most advanced equipment in the industry. Trust and reliability and excellent results come from 50 years of experience dealing with every disaster imaginable. 

Contact the Damage Restoration Pros Who Are Faster to Any Disaster

The pros at SERVPRO of West Concord are here to help make it “Like it never even happened,” if one of those disasters comes your way. They’re only a call away! Faster to any size disaster.

What to Consider When Choosing a Full Service Fire Damage Restoration Company

10/28/2020 (Permalink)

SERVPRO of West Concord provides each certified estimator with a kit that helps provide damage estimates during your homes initial inspection. This kit helps test fire and smoke residues on your home’s structure and contents to determine whether restoration through cleaning remains possible.

If you agree to allow SERVPRO to handle the fire restoration in your home, we work with your insurance adjuster to stay within your policy limits and keep you informed throughout the process. We can provide you with quality cleaning and restoration services that help limit any losses you might experience. If you have concerns about specific areas of your home or want special attention given to family heirlooms, make sure to let your on-site restoration supervisor know.

SERVPRO of West Concord technicians handle a variety of specialty fire restoration services that focus on electronics, art, collectibles, books, and other personal belongings. Even if we do not offer these services directly, we have a relationship with a sub-contractor who does. Full-service solutions you can count on while you direct your attention to keeping your family safe.

SERVPRO of West Concord provides quality fire damage solutions to customers throughout Concord and surrounding areas. Call today to begin work with a cleaning and restoration company that you can trust to deliver quality results. (925) 681-9093.

SERVPRO Knows Mold

10/26/2020 (Permalink)

Mold colonization can be a dangerous and threatening situation for homes, especially when the situation goes unchecked and unresolved. While you might not necessarily believe that you need the services of professional mold remediation technicians like our SERVPRO team, there are many reasons that you might reconsider. The first of these is how quickly this situation can get out of control if allowed to grow and spread unabated. Without addressing the underlying cause of the colonies, they can continue to grow and thrive unchallenged.

Our SERVPRO professionals have advanced training and education in the remediation of mold damage from West Concord homes through the IICRC. This continual coursework ensures that we can provide our customers with technicians that have the confidence and expertise to address even widespread mold concerns immediately. Once we have arrived at your address, we can begin to assessing the full scope of the damage and working with our production management leadership to determine the best recovery solution for the property.

Our strategies for colony removal vary depending on the material hosting an organism and where the mold has gotten discovered within the property. How severe this colonization has become also plays a role in the best solution for removing it. Lighter presences, for example, can often get remedied by the application of our efficient antimicrobial spray. This product can kill off the spores spreading within the material, effectively starving out the entire hyphae and eliminating the organism.

The remediation professionals of our SERVPRO team also have effective strategies for removing more deeply rooted organisms spreading throughout your property. If you’ve noticed mold growth in your home or business call us at SERVPRO of West Concord at (925) 681-9093.

SERVPRO of West Concord is here to Help

10/23/2020 (Permalink)

Using the right tools and equipment makes a massive difference during water damage restoration. The goal is to minimize damage and return your property to its preloss state through water extraction, cleaning, dehumidification, deodorization, and mold remediation. To achieve all that, we perform thorough restoration procedures in your West Concord home.

Our SERVPRO technicians move, and block boxes, appliances, and furniture and other items within your water damaged West Concord property. The reason as to why we remove the items such as papers, rugs, curtains, and books from the floor is to lower the possibility to transferring stains. Once the site is clear and accessible, it is time to extract water from the area. Depending on the type of surface and the amount of water, our SERVPRO technicians may decide to use a portable extractor or submersible pumps. When working on hard surfaces, we make use of a squeegee attachment. This step is crucial since it reduces the drying time and limits the development of furniture stains and rust.

To effectively dry the site, we have to introduce a balanced drying system. We can set up air movers and dehumidifiers to speed up the drying process. Where necessary, we ventilate the inside of the ceiling and wall cavities and appropriately position dehumidifiers to absorb excess water vapor. It is the role of our SERVPRO technicians to continuously monitor the site and take the relative humidity and moisture content readings.

SERVPRO of West Concord has Advanced Strategies for Mold Colony Removal

10/23/2020 (Permalink)

Mold colonization can be a dangerous and threatening situation for homes, especially when the situation goes unchecked and unresolved. While you might not necessarily believe that you need the services of professional mold remediation technicians like our SERVPRO team, there are many reasons that you might reconsider. The first of these is how quickly this situation can get out of control if allowed to grow and spread unabated. Without addressing the underlying cause of the colonies, they can continue to grow and thrive unchallenged.

Our SERVPRO professionals have advanced training and education in the remediation of mold damage from West Concord homes through the IICRC. This continual coursework ensures that we can provide our customers with technicians that have the confidence and expertise to address even widespread mold concerns immediately. Once we have arrived at your address, we can begin to assess the full scope of the damage and work with our production management leadership to determine the best recovery solution for the property.

Our strategies for colony removal vary depending on the material hosting an organism and where the mold has gotten discovered within the property. How severe this colonization has become also plays a role in the best solution for removing it. Lighter presences, for example, can often get remedied by the application of our efficient antimicrobial spray. This product can kill off the spores spreading within the material, effectively starving out the entire hyphae and eliminating the organism.

The remediation professionals of our SERVPRO team also have effective strategies for removing more deeply rooted organisms spreading throughout your property

What are Common Pieces of Equipment Used During Mold Remediation

10/24/2019 (Permalink)

There are a variety of tools and equipment that are often needed during mold removal and remediation. Common protective gear used during remediation can include:

  • Goggles that protect the eyes
  • Hair masks
  • Disposable gloves and disposable shoe coverings
  • Coveralls
  • Masks that filter out most mold spores

Why Does the Equipment Matter?

Mold spores aren’t visible to the naked eye, but they can still be hazardous. Protective gear helps to ensure the person involved in the mold remediation process remains safe. Wearing improper equipment and then moving the equipment to an area in your home that isn’t affected by mold can actually increase the spread of the spores. For this reason, disposable equipment is often used.

If you’re dealing with mold growth in your home or business call SERVPRO of West Concord! We’re available 24 hours a day, 7 days a week. (925) 681-9093.

What to Consider When Choosing a Full Service Fire Damage Restoration Company

10/23/2019 (Permalink)

SERVPRO of West Concord provides each certified estimator with a kit that helps provide damage estimates during your homes initial inspection. This kit helps test fire and smoke residues on your home’s structure and contents to determine whether restoration through cleaning remains possible.

If you agree to allow SERVPRO to handle the fire restoration in your home, we work with your insurance adjuster to stay within your policy limits and keep you informed throughout the process. We can provide you with quality cleaning and restoration services that help limit any losses you might experience. If you have concerns about specific areas of your home or want special attention given to family heirlooms, make sure to let your on-site restoration supervisor know.

SERVPRO of West Concord technicians handle a variety of specialty fire restoration services that focus on electronics, art, collectibles, books, and other personal belongings. Even if we do not offer these services directly, we have a relationship with a sub-contractor who does. Full-service solutions you can count on while you direct your attention to keeping your family safe.

SERVPRO of West Concord provides quality fire damage solutions to customers throughout Concord and surrounding areas. Call today to begin work with a cleaning and restoration company that you can trust to deliver quality results. (925) 681-9093.

Most Commonly Used Drying Equipment with Water Damage Restoration

10/23/2019 (Permalink)

Commonly used equipment includes:

  • Air Movers: Used to accelerate air flow and evaporation of moisture from materials for restorative drying.
  • Dehumidifiers: Used to reduce moisture levels, accelerate the drying process in water restoration
  • Floor Drying System: These are high-pressure air mover mats, used during water restoration to dry hardwood floors. This system draws evaporated moisture out of damages areas and creates a vacuum seal on mats to move air from the subfloor to the surface.
  • Air Scrubbers: used for cleaning and controlling air quality in restorations.
  • Hygrometers: Moisture meters used to detect or monitor moisture in most building materials.
  • Submersible pumps: drains standing water from any surface - ideal for flooded basements, farm use, draining standing water from swimming pools, fountains, flooded basements, etc.
  • Extractors: usually used for water extraction from carpet and hard surfaces.

A successfully water damage restoration always begins once the standing water has been removed - though it may not be visible in puddles.  Nevertheless, there are specific methods used for each and every situation. 

If Your Home Gets Caught in a Flood, Count on SERVPRO for Assistance

10/22/2019 (Permalink)

Flooding is a normal part of our lives, so cleaning up from water in our homes is a regular occurrence for residents and restoration services. Performing a water cleanup in West Concord takes much more than just a large Water-Vac and a push broom. SERVPRO of West Concord have to identify the category of water that floods a home to determine the cleaning method and what precautions they need to take to keep our technicians and the homeowners safe.

Category One is Clean Water. It does not contain waste products. Burst pipes, leaking faucets, and some failing appliances are the usual sources of clean water. Natural disasters can damage roofs and expose homes to rain and snow. This category presents minimal health risks during removal and requires no special requirements for cleanup. If the water flowed over the soil before entering the home, however, it is not considered clean water. As a caveat, if rainwater intruding through the attic soaks through insulation and items, it is not clean water. 
 
Category Two is Gray Water. It is water that was used but does not contain human waste. This category includes water from an overflowing washer that drops detergent-filled water on the floor. An overflowing toilet with no solid waste also is included in this category. Gray water is not a vector for spreading disease, but people can become sick by touching it, drinking it, or walking through it without protective footwear. Carpet soaked in gray water needs thorough cleaning for restoration and furniture needs to be sprayed or wiped down with an anti-bacterial cleaner. 
 
Category Three is Black Water. This unsanitary water often contains human waste and presents a health threat to anyone who comes in contact with it. SERVPRO technicians wear protective gear while removing it from each home. Before starting removal, our teams also spray the surfaces with anti-bacterial and anti-fungal cleaners to reduce the risk. They treat all floodwater as black water since it is impossible to know what it traveled through before it entered a home. Team leaders dispose of carpets soaked in Black Water and only recommend attempting to clean high-value rugs since technicians can lift them from the floor and soaked them in a biocide solution that kills all living organisms. 

SERVPRO cannot emphasize enough the need for grappling with floods differently than from a water line leak. Safety first, and we are proud to help our neighbors. If you’re dealing with flooding don’t hesitate to give SERVPRO of West Concord a call. (925) 681- 9093

SERVPRO of West Concord is here to Help With Your Water Damage

10/21/2019 (Permalink)

Using the right tools and equipment makes a massive difference during water damage restoration. The goal is to minimize damage and return your property to its preloss state through water extraction, cleaning, dehumidification, deodorization, and mold remediation. To achieve all that, we perform thorough restoration procedures in your West Concord home.

Our SERVPRO technicians move, and block boxes, appliances, and furniture and other items within your water damaged West Concord property. The reason as to why we remove the items such as papers, rugs, curtains, and books from the floor is to lower the possibility to transferring stains. Once the site is clear and accessible, it is time to extract water from the area. Depending on the type of surface and the amount of water, our SERVPRO technicians may decide to use a portable extractor or submersible pumps. When working on hard surfaces, we make use of a squeegee attachment. This step is crucial since it reduces the drying time and limits the development of furniture stains and rust.

To effectively dry the site, we have to introduce a balanced drying system. We can set up air movers and dehumidifiers to speed up the drying process. Where necessary, we ventilate the inside of the ceiling and wall cavities and appropriately position dehumidifiers to absorb excess water vapor. It is the role of our SERVPRO technicians to continuously monitor the site and take the relative humidity and moisture content readings.

SERVPRO of West Concord has Advanced Strategies for Mold Colony Removal

10/21/2019 (Permalink)

Mold colonization can be a dangerous and threatening situation for homes, especially when the situation goes unchecked and unresolved. While you might not necessarily believe that you need the services of professional mold remediation technicians like our SERVPRO team, there are many reasons that you might reconsider. The first of these is how quickly this situation can get out of control if allowed to grow and spread unabated. Without addressing the underlying cause of the colonies, they can continue to grow and thrive unchallenged.

Our SERVPRO professionals have advanced training and education in the remediation of mold damage from West Concord homes through the IICRC. This continual coursework ensures that we can provide our customers with technicians that have the confidence and expertise to address even widespread mold concerns immediately. Once we have arrived at your address, we can begin to assessing the full scope of the damage and working with our production management leadership to determine the best recovery solution for the property.

Our strategies for colony removal vary depending on the material hosting an organism and where the mold has gotten discovered within the property. How severe this colonization has become also plays a role in the best solution for removing it. Lighter presences, for example, can often get remedied by the application of our efficient antimicrobial spray. This product can kill off the spores spreading within the material, effectively starving out the entire hyphae and eliminating the organism.

The remediation professionals of our SERVPRO team also have effective strategies for removing more deeply rooted organisms spreading throughout your property. If you’ve noticed mold growth in your home or business call us at SERVPRO of West Concord at (925) 681-9093.